Precertification ensures that your health care services meet or exceed accepted standards of care and that the admission and length of stay in a hospital or health care facility, surgery, drugs, dental service, or other health care services are medically necessary. If you’re in the PPO plan, you will need to precertify certain medical services; see the summary plan description for a complete list. To start the precertification process, contact Innovative Care Management (ICM) at:
P.O. Box 22386
Portland, OR 97269
Phone: 800-862-3338
Website: innovativecare.com